Privacy Policy
Last updated: September 24, 2026
Introduction
DMC Towing Service ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, street address, city, and ZIP code when you fill out a service request or contact form, plus any details you include about your vehicle or location.
- Usage Information: Browser type, IP address, pages visited, and time spent on our website.
- Cookies: We use cookies and similar tracking technologies to improve your experience on our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and dispatch towing or roadside assistance you request
- Send follow-up communications about our services
- Improve our website and customer experience
- Comply with legal obligations
Referral and Campaign Information
When you first visit our website, we store referral and campaign information (such as the page you arrived on, the referring website, and campaign or ad click identifiers) in your browser's local storage. If you submit a form, this information is sent along with your request so we can understand which pages and campaigns produce inquiries. This first-party attribution information is kept in your browser for up to 90 days and you can clear it at any time by clearing your browser's site data. We do not sell this data.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at dmctireservicellc@gmail.com or call us at (346) 407-9559.